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Bi Baji FAQ — Answers to all your questions

From registration to withdrawal — find everything you need to know about bi baji, all in one place.

50+ Total FAQs
8 Various Categories
24/7 Live Support
In English Full Support
Account Bonus Deposit Withdrawal Sports Bet Casino App Security
Why bi baji FAQ

What you'll find in this FAQ

Account & Registration

Learn everything about the registration process, KYC verification, password reset, and account management.

Bonuses & Offers

Find out how the welcome bonus, free spins, cashback, and referral program all work.

Payments & Transactions

Learn about deposit and withdrawal methods, processing times, and minimum amounts for bKash, Nagad, and Rocket.

Sports Betting Rules

Learn how to read odds, understand bet types, use live betting, and find out what happens when a bet is voided.

Mobile App

Everything you need to know about downloading, installing, and updating the Android and iOS apps, plus how to log in.

Security & Privacy

Manage account security, 2FA, personal data privacy, and reporting suspicious activity.

Categories
Account 7 Bonus 6 Deposit 6 Withdrawal 5 Sports Bet 6 Casino 5 App 5 Security 5
Most Asked
1

How do I get a bonus? A 100% bonus is awarded on your very first deposit.

2

How long does a withdrawal take? Typically completed within 1–3 minutes.

3

Forgot your password? Reset using OTP.

4

Where can I get the app? Download directly from bibaji.pro.

Direct Help

Can't find what you're looking for? Our support team is always ready to help.

Live Chat

Account & Registration

7 Questions

Bi BajiSigning up at is quick and easy. On the Registration page Enter your mobile number or email, set a strong password, and verify with the OTP sent to your phone. The entire process takes just 2 minutes. Registration is completely free.

Only one account You may open one. Attempting to create multiple accounts may result in permanent suspension of all accounts and forfeiture of any accumulated balance.

On the login page, Go to the "Forgot Password?" link and click it. Enter your registered mobile number — an OTP will be sent to you. Use the OTP to set a new password. If you run into any issues, contact us via live chat.

KYC is not required immediately upon registration. However, First Withdrawal or before transactions above a certain amount, you will be required to submit a National ID (NID) or passport. Once KYC is completed, your withdrawal limit will be increased.

After logging in, you can update your email, mobile number, and password in Profile Settings. However, Name and date of birth After KYC verification is complete, any changes will require assistance from our support team.

To close your account, contact support. Make sure to withdraw your balance first. Self-Exclusionfor Responsible Play See the page. Reopening a closed account may be difficult.

Bi BajiThe minimum age to register at 18 Years. Accounts for minors are strictly prohibited. Age-verification documents must be submitted during KYC.

Bonuses & Offers

6 Questions

Bi BajiOnce you register at and make your first deposit, a 100% welcome bonus is automatically added to your account — no promo code needed. You can receive up to BDT 5,000 in bonus funds.

Bonus funds cannot be withdrawn directly. After wagering a set number of times, bonus funds convert into "real money" — this is the wagering requirement. Each bonus has its own requirement. Details In the Terms & Conditions You will receive.

Weekly cashback every Monday is credited to your account. You'll receive 10% cashback on your total losses from the previous week. At least one bet per week is required to qualify for cashback.

When a friend registers using your referral link and makes their first deposit, you'll receive BDT 300 You'll receive a bonus, and your friend will get their welcome bonus too. There's no limit on referrals.

Free spins are valid only on On selected slot games Yes, you can. After logging in, go to the Bonus section to see which games the free spins apply to. Free spins typically expire after 7 days.

Yes, log in to your account, go to the Bonus section, and Cancelled is permitted. Cancelling a bonus also cancels the associated wagering requirement. However, once you've started using a bonus, cancellation becomes more complicated.

Deposit

6 Questions

Bi Bajiaccepts deposits via bKash, Nagad, Rocket, and bank transfer. All payments are credited instantly. See details On the Deposit page।

Minimum Deposit BDT 200. To qualify for the welcome bonus, your first deposit must be at least BDT 500. There is no maximum deposit cap, though KYC verification may be required.

Payments via bKash, Nagad, and Rocket typically Within 1–3 minutes It will be credited to your account shortly. Bank transfers may take 1–2 hours. If funds haven't arrived after 30 minutes, send a screenshot to support.

Bi Baji No fees are charged on deposits. However, your payment provider (bKash, Nagad, etc.) may apply their own transaction fees in accordance with their own policies.

No, only Registered in your own name payment method must be used. Transactions made from another person's mobile banking may result in cancellation and account suspension.

Yes. As part of responsible gaming, you can set daily, weekly, or monthly deposit limits. Learn more Responsible Play Page.

Withdrawal

5 Questions

Most withdrawals Within 1–5 minutes It is completed within the timeframe. Bank transfers may take 2–4 hours. If your withdrawal is still processing, please contact support.

Minimum Withdrawal BDT 300. Without KYC verification, the daily withdrawal limit is BDT 5,000. Completing KYC significantly raises this limit. VIP members have separate limits.

Bi Baji No taxes are deducted from withdrawals. However, you may have personal tax obligations under local law. We recommend consulting a legal or tax advisor.

Bonus Balance It cannot be withdrawn directly. Once the applicable wagering requirement is met, the bonus is added to your "real balance" and can then be withdrawn.

If a withdrawal is cancelled, the funds are automatically returned to your Bi Baji account will be refunded. Contact support to find out the reason for the cancellation. Withdrawals are typically cancelled due to incorrect payment details or incomplete KYC.

Sports Betting

6 Questions

Bet on cricket, football, tennis, basketball, volleyball, kabaddi, and 30+ other sports. Both local and international tournaments are covered. See details On the Sports page,।

The ability to place bets while a match is in progress is called Live Betting This is known as live betting. Odds change continuously, and you can make decisions based on how the match unfolds — many players find this far more exciting.

If the match Cancelled or incomplete the stake for the relevant bet will be refunded. The specific circumstances depend on the bet type and applicable rules. Details In the Terms & Conditions See.

Minimum Bet BDT 10. Maximum bet amounts vary by market and event. High-profile matches generally allow higher limits.

Yes, in selected markets, Cashout option is available. Close your bet before the match ends and lock in a partial profit. The cash-out amount changes based on live market conditions.

Bi Bajiuses decimal odds. For example, at odds of 1.85, a BDT 100 bet returns BDT 185 if you win (profit: BDT 85). Higher odds mean a lower chance of winning but a bigger payout.

Casino & Games

5 Questions

At Bi Baji casino Live Baccarat, Roulette, Dragon Tiger, Teen Patti, slots, Poker, and much more are available. In Live Casino, you can play with real dealers. Explore On the Casino page।

Yes. Bi Baji Only games from licensed providers are used. All games are RNG (Random Number Generator) certified. Live games feature real dealers, ensuring full transparency.

Specific bonuses apply to specific games. Free spins are valid on selected slots only. General bonus balance can be used on most games, though Live Casino may have separate terms. Please read the bonus terms.

Clear your browser cache and refresh the page. Check your internet connection. Try using the mobile app. If the issue persists, contact support — we'll resolve it promptly.

At Bi Baji Bingo Buy tickets, wait for the numbers to be drawn, and win by completing your card. In live bingo, you compete against other players in real time. See details On the Bingo page।

Mobile App

5 Questions

Bi Baji App Download directly from the bibaji.pro website. Both Android (.apk) and iOS versions are available. Do not download from third-party sites. Learn more On the app page।

Go to your phone's settings and enable "Unknown Sources" or "Install Unknown Apps". Then tap the downloaded APK file and proceed with the installation. Once installed, log in to your account.

Yes, the app has everything the website offers — Sports Betting, Live Casino, deposits, withdrawals, and more. It also supports push notifications and fingerprint login.

Some features may not work correctly on older versions. Updates are also important for security. You will receive a notification in the app whenever a new update is available.

Yes — the website and app share the same account and balance. No separate registration needed. Just log in and everything stays in sync.

Security & Privacy

5 Questions

Yes. Bi Baji 256-bit SSL encryption is used. Your information is never sold to third parties. Learn more In the Privacy Policy।

Log in and go to "Settings → Security → 2FA". Enable mobile OTP-based 2FA. From then on, you'll receive a code on your phone each time you log in — keeping your account much more secure.

Change your password immediately and notify us via live chat. Go to Account Settings to view active sessions and log out any unrecognized devices.

Always bibaji.pro Verify the address and look for the padlock icon and "https" in your browser. Never enter your password or payment details on a suspicious site. If in doubt, type the address directly into your browser.

No, never. No Bi Baji staff member or support agent will ever ask for your password, OTP, or payment PIN. If anyone does, report it immediately.
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Email Support

Email us for detailed assistance with complex issues.

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Terms & Conditions

Read our complete guide for detailed rules and information.

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Responsible Play

Gaming limits, self-exclusion, and responsible gaming guide.

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